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What personally identifiable information is being collected?
When you visit the Event Ticket Authority's Web site, in order for us to provide you with the products or services that you have requested, you may be asked to provide us with personally identifiable information. For example, when you order a product, we may ask you for your shipping and billing addresses, your e-mail address, contact telephone numbers, and your credit card number or other payment-related information. If you send an inquiry to one of our customer service representatives, we will also store a record of your request along with your e-mail address. In addition, our Web servers track various technical details about your visit, such as you computer's IP address and which pages you visited, however that information does not typically contain any personally identifiable information about you. We collect customer information in effort to improve our customer's shopping experience and communicate with our customers about our services, contests and promotions. We do not sell or rent the information you provide to us online to third parties. This privacy policy only applies to transactions made and data gathered on the http://etatickets.com/http://www.etatickets.com/ website each time you visit the site or provide us with information. By doing so you are accepting the practices described in this privacy policy. Event Ticket Authority does not knowingly collect personal information from customers who are under the age of eighteen (18).
How is the information being used?
It is common in e-commerce that each time you visit a website your IP address and the web page from which you came are automatically collected. Event Ticket Authority operates in the same manner. The information we collect is used to provide the products and services that you have requested or that we think you might have an interest in. This information is also used to improve the content of our Web site, to notify you of problems with your requests, or to update you about changes to our Web site. In order to administer and optimize our Site for you and to diagnose problems with our Site, we use your IP address to help identify you and to gather broad demographic information about you and all visitors to the site. This means that although your IP address may be associated during your session it is not permanently associated with any of your personal information. You can browse our Site without entering any personal information and therefore remain anonymous during your visit.
How do we use your personal information?
We use your personal information to help us efficiently perform transactions initiated on our Site, to deliver the services you have requested, we may contact you when necessary in connection with events for which you purchased tickets on the Site (including event confirmations, changes and cancellations), and to send you information, offers and other promotional materials from Event Ticket Authority. We carefully select the information we send to you and attempt to send you offers that are of value to you, such as discounts, exclusive offers or special event information. The Site provides you with the option of declining to receive offers from Event Ticket Authority by "opting-out" of receiving this type of communication. To process transactions on the Site, we may share your personal information with our agents, representatives, contractors and service providers so they can provide us with support services such as authorization of credit card transactions, order fulfillment and sweepstakes and promotional fulfillment. We require these entities not use your information for any other purpose. By purchasing, or making reservations for, products or services electing to receive communications (such as emails) or electing to participate in contests, sweepstakes, your personal information may be passed on to a third party in the event of a transfer of ownership or assets, or a bankruptcy of Event Ticket Authority.
How is your financial information used?
We will use your financial information to check your purchase abilities, to bill you for products and services and to enable you to participate in discount, rebate and similar programs in which you may elect to participate. By making a purchase, or engaging in any other kind of activity that uses financial information on the Site, you consent to our providing your financial information to our service providers and to such third parties as we determine is necessary to process your transactions, as well as to your credit card issuer for their purposes. These third parties may include the credit card companies and banking institutions used to process the transaction. Additionally, by participating in programs offered on our Site that may be administered by third parties and that require you to submit financial information in order to use them you also consent to our providing your financial information to those third parties. Any of these various third parties are authorized to use your financial information in accordance with our contractual arrangements with such third parties and in accordance with their own privacy policies, over which we have no control.
How can I update, or delete your personally identifiable information?
If you wish to update or delete your person information you may do so by contacting our office by emailing us at info@etatickets.com or by calling us at 317/251-5500 or FAX 317/722-0406 with any updates. If you have any questions or concerns about this privacy policy, the practices of our Site, or your dealings with the Site, you can contact us at the email address and number provided above.
Our mailing address is: Event Ticket Authority, 6123 N. Park Avenue, Indianapolis, IN 46220.
What choices are available to you regarding the collection, use and distribution of the information and how you can correct any inaccuracies in information?
If you provide us with your e-mail address, you may receive messages about your order status, issues regarding the operations of this Web site or other information regarding the products or services we offer. If you do not want to receive e-mail from us in the future, please let us know by contacting us using the contact information provided above and telling us that you do not want to receive e-mail from us. You may modify your e-mail preferences in the same manner.
If you provide us with your postal address, you may receive periodic mailings from us containing information about new products and services or upcoming events. However, we do not share your postal or e-mail addresses with any outside organizations for marketing purposes. If you do not wish to receive postal mailings from us please contact us using the contact information provided above.
We will request your telephone number or facsimile (FAX) number, and if you provide it, you may receive telephone or FAX contact from us with information regarding your orders or requests for information. We do not share phone or FAX numbers with third parties for marketing purposes.
What information will be disclosed if required by law?
If required by law, we may provide any and all information we have about you to law enforcement or other government agencies, pursuant to a subpoena, warrant, or other order by a court of competent jurisdiction. In all cases, we will require written documentation of the request, proof of the identity of the law enforcement official making the request, and we will take steps to authenticate the validity of the request. Any law enforcement or government agency request submitted with less than a court-issued order will be evaluated on a case-by-case basis according to the need and urgency, as well as the particular law enforcement agency making the request.
How does this Privacy Statement apply web links?
From time to time we may place upon our Site links to other web sites operated by other parties. Please be advised that should you click on these links and visit these other web sites this Privacy Statement does not apply to these other web sites. Consequently, the operators of these other web sites may collect different kinds of information about you, and may use and disclose that information in different ways than we would if it were collected on our Site. We encourage you to review their privacy policies and remind you that we will not be responsible for their actions.
Site Security Precautions.
The Site has security measures in place to protect against the loss, misuse and alteration of the information under our control. Our secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactions. We encrypt all of your personal and financial information as it travels over the Internet and we store your financial information on our servers in encrypted form. Your information may be transferred to and maintained on computer networks which may be located outside of the state, province, country or other governmental jurisdiction in which you reside, and the country or jurisdiction in which these computer networks are located may not have privacy laws as protective as the laws in your country or jurisdiction.
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